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Payments - Shipping & Returns

ORDER AND SAFE PAYMENT

The environments of the banks cooperating with this website do not store credit card information, nor is it possible to embezzle information from third parties. If the customer sends an order at the same time, he validates it. This validation implies the acceptance of the general conditions of sale. You can pay for your order in the following ways:

– By credit, debit or prepaid card

The cards supported by our system are VISA, MASTERCARD, MAESTRO, ELECTRON, AMERICAN EXPRESS of Greece and abroad. Your card details are not registered in our store but only in the bank that charges you.

By deposit to a bank account. 

To complete the order, your deposit receipt must be sent via e-mail.

Piraeus Bank: IBAN GR9001712380006238151051225
EUROBANK: IBAN GR2402602390000750200297217
National Bank: IBAN GR3901103770000037744063621
Alpha: IBAN GR6801408600860002002032304

Με pay on delivery upon receipt of your package.

By submitting the order form, the consumer receives a copy of the order online.

In the event of a problem or damage caused by damage or misappropriation of data due to a violation of the banks' electronic environments, the manager bears no responsibility.

The Bank Account is listed in the order and secure payment field.


RETURNS / EXCHANGES OF PRODUCTS

PRODUCT CHANGE

In case you wish to change the product you have purchased, you have the possibility to do so within 7 days from the day you receive your order.

  • Changes are accepted as long as the product has not been worn and is in its original condition.
  • Can be exchanged for any product of equal or greater value than the purchase of the product.
  • To proceed with the change process, please contact us first.
  • Changing products costs €5
  • Please send the parcel back to us with the ACS Courier company we work with and at the consignee's expense (ie our expense). In the event that you wish to send the package with a different company, you are responsible for all shipping costs, otherwise we will not receive your package and it will be returned to you. Return address D. Manentis 1 & Takiatzidon, Kozani, P.K. 50132.
  • Shipping costs for the package with the new product are free.

MONEY RETURN

In case you want a refund, you can do so within 7 days from the day you receive your order.

  • Returns are accepted as long as the product has not been worn and is in its original condition.
  • To proceed with the return process, please contact us first.
  • The refund costs €5
  • Please send the package back to us with the ACS courier company we work with and at the consignee's expense (ie our expense). In the event that you wish to send the package with a different company, you are responsible for all shipping costs, otherwise we will not receive your package and it will be returned to you.
  • From the amount of the deposit will be deducted the refund costs, which is at €5.
  • We would like to inform you that the consumer has the right to withdraw without reason within 14 calendar days of receipt of the product in accordance with Law 2551/1994 (as amended by K.Y.A. Z1-891/2013). Also, the refund should be made in the same way as the original transaction. If a credit card has been used on the same credit card number, the refund must also be made.