Terms of use

1. SUBJECT

This website https://dpar.gr  is the online store selling products via the internet (hereinafter "Store"). The Store belongs to the company AK & PARTNERS O.E. with headquarters in Kozani on D. Manentis 1 & Takiatzidon Street. The terms of use of the Store are included in a clear, precise and comprehensible way. Furthermore, any contract entered into through the Store is governed by the terms stated herein as well as those, as the case may be, agreed upon between the parties. Any other terms are expressly excluded. Without prejudice to the principle of observing good faith and user business ethics as well as, in general, the provisions governing legal transactions, in particular those concluded at a distance (where applicable), each user who enters and uses the services of the Store is considered that he consents and unconditionally accepts the terms set forth herein, without any exception.

If a user does not agree with these terms, he must refrain from using the Store and from any transaction with it.

2. RIGHTS, OBLIGATIONS AND RESPONSIBILITIES OF THE PARTIES

The Store may contain links or references to other websites owned and operated by third parties. The Administrator does not handle or control and therefore bears no responsibility for any information, product or service contained therein. Therefore, for any problem that occurs when visiting or using them, you should contact directly the legal representatives of the websites in question, who bear the relevant responsibility for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these terms with a notice on the home page. Users' continued use of this website after the effective date of any changes to these Terms will be deemed to be users' acceptance of those changes. His manager www.dpar.gr  will be able to unilaterally make periodic changes to the contents including product prices, discount rates as well as the use of the website without notice. The Administrator does not represent in any way that the information contained in the documents and announcements published on this server are suitable for any purpose. Any such document and related graphics are provided "as is" without any warranty of any kind whatsoever. The Administrator is not responsible or liable for compensation for any damage (including compensation for moral damage) resulting from failure to provide support services. By using the Store, the user declares that he agrees that the use is at his own risk and acknowledges that, although the Administrator makes every effort to provide high-quality services, it is not possible to guarantee that there will be no interruptions in the use or errors in store content.

The user of the Store (the meaning of which includes any person who uses the Store, with or without rights of use, with or without a connection, as well as anyone who is legally responsible for the actions of a third party who uses it, e.g. the judicial assistant or the legal guardian of a minor) declares that he is legally able to enter into a contract with the Administrator through the Store, as well as to use the Store under the terms and conditions stated here. Also, as long as the use of the Store is made after connecting to it with the User's login details, he accepts that he is personally and financially responsible for every use of the Store, even if the use of the Store is made by others, e.g. persons residing with him. A purchase made by an undisclosed minor using the details of an adult guardian or parent or anyone else is binding on the person whose details were submitted. The user is free to use the Store in accordance with these terms, the law and good morals. Responsibility for the contents of the transactions rests exclusively with the user. The Administrator does not exercise any type of correction or intervention in the data transferred by the user, who must correctly fill in the fields in the online contact forms. The presentation-depiction of our products in the photos is done with the greatest possible detail and we reserve the right for any deviations (e.g. on each computer, tablet or mobile phone screen they may be displayed differently and depending on the quality of resolution and lighting). Handmade items dpar they are manufactured individually and may have small differences between them, in colors or even in materials (e.g. colors of buttons, threads, etc. of detailed elements). All products are handmade, which makes each piece unique. After the production of each piece, quality control is carried out in order to minimize the appearance of defects. In the event of a defective product, changes are accepted within ten (10) days provided that the consumer informs us immediately (sending photos within two (2) days from the date of receipt of the product

The user agrees and undertakes not to use the Store for:

a. Sending, publishing or transmitting in any way any content that is or can be considered for any reason unethical (offends good morals, social values, minors etc.) or illegal or, in general, offends, damages or damages the Administrator or anyone third party and their legal goods,

b. Send, publish or transmit in any way any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by agreements confidentiality), as well as any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of a third party or contains malware intended to disrupt, damage, destroy or tamper with the operation of any software or hardware computers,

c. Any other intentional or unintentional violation of applicable law,

d. Any collection or storage of personal data about other users.

Without prejudice to any other right of the company, any use contrary to the above may result in the interruption of the services provided without any notice. The user agrees that the Administrator is not responsible for any violation of the above obligations on the part of the User.

3. AGREEMENT

In order to enter into a contract with the Administrator (e.g. purchase of goods) through the Store, it is not necessary to register in the Store (using a "username" and "password"). During the purchase process, the user will be asked to login (if already registered) or to state the details to which the goods will be sent. If the user wishes, he can either declare a password and, thus, his data will be saved for future transactions, or not declare a password, so in future transactions he will need to repeat the declaration of the relevant data. The user, using the unique combination of User Name and Password that he has declared, has the following possibilities:

- To complete the order of the products he has added to the shopping cart.

– To see previous orders he has placed on dpar.gr.

– To modify the Address Details of his account.

The customer details we receive from them must be true and accurate.

For registration, only name, mailing address, contact phone number and e-mail are required. This information remains absolutely confidential in accordance with what is detailed in the paragraph here concerning Personal Data.

Orders are placed in writing online by filling in and sending the relevant form available in the Store. The contract is concluded at the moment the user receives an update of the order status with the indication "Shipped". Other updates on the status of the order appear on the user's screen and are sent by e-mail to the electronic contact address registered by the user. During the processing of each registered order, the stock availability of the ordered products is also confirmed. In the event that the availability or delivery time differs from that indicated on the product's page, the user will receive relevant information. Before sending the order, the user, in addition to the knowledge of the present terms, also receives knowledge of the following information:

a. That the user's counterparty is the Administrator, the full details of which are stated herein,

b. The main characteristics of the goods ordered,

c. The total price of the goods, including VAT. and any other fees and, where applicable, all additional shipping, delivery or postal charges and any other expenses;

d. The arrangements for payment, delivery, execution, the deadline within which the Administrator undertakes to deliver the goods,

e. That the user may submit any complaint in any way by e-mail to the address [email protected] and that the Administrator, after examining the complaint, will contact the user as soon as possible,

f. that given the use of the internet as a means of remote communication for the conclusion of the contract, there is no charge to the user on behalf of the Administrator for the use of the Store,

g. That the user has a right of withdrawal in accordance with the conditions, the deadline and the procedures for exercising the right mentioned below,

h. That the Administrator strictly adheres to the Code of Ethics of the "Hellenic Association of Distance Sales and Electronic Commerce" (EPAM) - a copy of which can be obtained at the email address https://www.enepam.gr/ – to which the user can also turn for any complaint or redress request.Any product offers are valid while stocks last. The Administrator is not responsible for any errors in the characteristics, photos and prices of products listed in the Store and cannot ensure that there will be no errors for any reason when entering and/or updating the characteristics and/or price of a product. For this reason, in the context of good faith, if the user finds that a good is offered at an unusually low or high price in relation to its market value, before proceeding with the order, he must contact the Administrator by e-mail at [email protected].

The Administrator declares that the Store covers shipments only within Greece. The delivery time can take 1-4 working days depending on the destination (distance, difficulty of access). In cases of delivery delays due to force majeure (e.g. road closures due to strikes, traffic and transport bans due to health conditions or extreme weather conditions) the Store bears no responsibility.

In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (ADR) process throughout the European Union is now provided for. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase he made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution ( HED platform).

4. INTELLECTUAL PROPERTY

The Store contains intellectual property material owned by the Administrator and protected by law. All the contents of the Store are the intellectual property of the Administrator (or third parties contracted with it) and are protected by Greek and international legislation. In particular, the copyright of the content of the Store, including without limitation all documents, files, texts, images, graphics, components and code contained therein as well as the general image of the Store, is intellectual and industrial property of the Store unless otherwise specified and are protected by the relevant provisions of Greek, Community and international law.

The appearance of this material in the Store in no way implies the transfer or assignment of a license or right to use them.

The Store authorizes users to copy and print extracts or documents from this website (except for content owned by a third party and designated as such) for non-commercial use on their part, provided that any copy or extract of the documents of these or the pages acquired retains all copyright or other proprietary notices and any disclaimers contained therein. Except for this limited license, nothing in the Store shall be construed as granting any other right or license with respect to any copyright, patent or trademark of the Store and the Operator or any third party. All Store logos and trademarks may not be used or reproduced without the prior written consent of the Administrator.

Unless otherwise specified, copying for commercial purposes, modifying or reproducing part or all of the contents of this website in any form, based on it and / or its content, or incorporating into other websites, the electronic systems recovery is prohibited. No link to the Store may be included on any other website without the prior written approval of the Company.

ORDER AND SAFE PAYMENT

The environments of the banks cooperating with this website do not store credit card information, nor is it possible to embezzle information from third parties. If the customer sends an order at the same time, he validates it. This validation implies the acceptance of the general conditions of sale. You can pay for your order in the following ways:

– By credit, debit or prepaid card

The cards supported by our system are VISA, MASTERCARD, MAESTRO, ELECTRON, AMERICAN EXPRESS of Greece and abroad. Your card details are not registered in our store but only in the bank that charges you.

- By deposit to a bank account. To complete the order, your deposit receipt must be sent via e-mail.

Piraeus Bank: IBAN GR9001712380006238151051225
EUROBANK: IBAN GR2402602390000750200297217
 National Bank: IBAN GR3901103770000037744063621

Alpha : GR6801408600860002002032304

- Cash on delivery upon receipt of your package.

By submitting the order form, the consumer receives a copy of the order online.

In the event of a problem or damage caused by damage or misappropriation of data due to a violation of the banks' electronic environments, the manager bears no responsibility.

The Bank Account is listed in the order and secure payment field.

6. RETURNS / EXCHANGE OF PRODUCTS

PRODUCT CHANGE

In case you wish to change the product you have purchased, you have the possibility to do so within 7 days from the day you receive your order.

• Changes are accepted as long as the product has not been worn and is in its original condition.
• Can be exchanged for any product of equal or greater value than the purchase of the product.
• To proceed with the change process, please contact us first.
• Changing products costs €5
• Please send the parcel back to us with the ACS Courier company we work with and at the consignee's expense (ie our expense). In the event that you wish to send the package with a different company, you are responsible for all shipping costs, otherwise we will not receive your package and it will be returned to you.
• Shipping costs for the package with the new product are free.

MONEY RETURN:

In case you want a refund, you can do so within 14 days from the day you receive your order.

• Returns are accepted as long as the product has not been worn and is in its original condition.
• To proceed with the return process, please contact us first.
• The refund costs €5
• Please send the package back to us with the ACS courier company we work with and at the consignee's expense (ie our expense). In the event that you wish to send the package with a different company, you are responsible for all shipping costs, otherwise we will not receive your package and it will be returned to you.
• The amount of the return will be deposited within 14 working days, after we receive the return package, We would like to inform you that the consumer has the right to withdraw without reason within 14 calendar days of receipt of the product in accordance with Law 2551/1994 ( as amended by K.Y.A. Z1-891/2013). Also, the refund should be made in the same way as the original transaction. If a credit card has been used on the same credit card number, the refund must also be made.
•  From the amount of the deposit will be deducted the refund costs, which is at €5.

7. NEWSLETTERS

The Administrator through the online store uses your email address (e-mail), as long as you have given your consent through the special registration fields, to advertise its products and services. You retain the right to access your personal data held by the Administrator and the details of your consent, in accordance with the provisions of EU Regulation 2016/679 and the relevant applicable National Law. Newsletters are sent only to users and subscribers who have chosen to receive them and are technically fully compatible with the mailing regulations.

The Administrator provides the subscribers of the Newsletter service with the possibility to be deleted from the list of recipients. When a subscriber chooses to be removed from the recipient lists, then their email is permanently deleted. The e-mails of subscribers to the Newsletter service are used exclusively for this purpose and for no other purpose. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of the Administrator and are therefore protected by the relevant provisions of Greek legislation and international conventions. The Administrator. reserves the right not to register a person in the recipient lists or to delete them from them.

8. PERSONAL DATA

Thank you for visiting our Store or contacting us via email.

At our store, we consider the protection of the personal data of those who visit our website extremely important. For this reason, we have taken the necessary actions to comply with all the rules for the protection of personal data. We handle "personal data" in accordance with our Company's STATEMENT on the protection of Personal Data as well as in accordance with European Legislation and any other applicable local legislation in relation to the storage, processing, access and transfer of personal data.

Website  www.dpar.gr, in which the privacy policy ("the policy") always appears and which requests any information from you, collects, maintains and secures such personal information in accordance with the above policy, as well as with applicable laws and regulations and instructions. This policy applies to personal information (as defined below) provided by you and through communications (such as websites, email and other online tools) that link to this policy.

This policy does not apply to personal information collected from off-line sources and communications, except where you have provided such personal information to us in writing.

We only collect personal data in relation to you, if you choose to grant it to us and for the purposes of operating the Store. We do not share any personal data with third parties for their own commercial use, unless you have expressly given us permission to do so. Please review this Statement to learn more about how we collect, use, share and protect information online.

• Information collected
• Your choices
• Security
• Links to other websites
• Minors Privacy Statement
• Additional information about our websites
• How to contact our Store
• Automatically collected information
• Cookies Policy

Information collected

Our store generally uses two ways to collect personal information online:

Information we receive

– Personal information: You can visit our website without giving us any personal information. We may collect your personally identifiable information (such as name, address, telephone, e-mail address and other personal information) only if you choose to provide it to us.

– Aggregate Information: In some cases, we also remove personally identifiable information from data you have transmitted to us and keep it in aggregate form. We may also combine this data with other information to create anonymous, aggregated statistical data (eg number of visitors, domain name of Internet service provider), which help us improve our products and services.

In addition, by using the Store, the user acknowledges that when entering into contracts through it, it is necessary to provide certain information related to Personal Data, which will be processed and incorporated into files, which have previously been notified to the competent Authority and for which the Company is designated as Processor. Our aim is to make your purchases as easy as possible, which is why we collect the absolutely necessary data from you. This data includes the following:

– Data when creating a user account: e-mail address*, login password*, first and last name*

– Data during the final stage of your order: address and contact phone number.

We also collect information such as: possible use of a coupon, information about the payment method and other comments that may be filled in by you.

We also combine the purchase history of many customers to identify trends and ensure that we can keep up with market demand or develop new products / services. In order to be able to improve our company's relationship with the buying public, we collect data through partner companies and applications that are recorded anonymously and in a non-identifiable way (encoded) for statistical analysis and business planning. These companies are the following: Google, Facebook, Instagram, ACS courier.

The purpose of the collection and processing of Personal Data is to record the contractual relationship with the Company, to control, improve and adapt to preferences and choices regarding goods and the sending by electronic or traditional means of administrative, technological, organizational and/or and commercial information for the Administrator. The user has the right to have, at any time, access to the file and to demand the correction or deletion of any data concerning him. The Administrator guarantees the confidentiality and security of Personal Data, however it may disclose to the competent Public Authorities Personal Data or any other information it possesses or is accessible through its systems, if this is dictated by any applicable provision of law.

The user guarantees and is responsible for the truth, accuracy, validity, authenticity, relevance and affordability of the Personal Data he communicates to the Administrator.

The Administrator, subject to the express consent of the user, provides the possibility for users to be informed about new goods available on the market and about any other offers, payment arrangements, etc. by sending advertising-informational messages to their electronic or postal address or through telephone. In any case, the user may stop receiving advertising messages, at any time.

When the user sends any request to the Administrator, the information provided therein is confidential and will be used only for the requested action. The content is not transferred to a third party except to the directly interested recipient and to a legal authority, if this is requested by the Administrator or in the event that the content of the message is offensive or harmful to the Administrator or third parties whose interests the Administrator must protect ( third party users, suppliers, etc.).

Your choices

You have various choices in relation to your use of our website. You may decide that you do not wish to send any personally identifiable information by not entering such information in any field on our website and by not using any available personalized service, if any. If you choose to submit your personal data, you have the right to view and correct or delete this data at any time by accessing your application. Some websites may ask for your permission for certain uses of your information, and you can either agree to or decline those uses. However, you must take into account that, if you make a purchase from our Store, your details such as your name, shipping address and card payment details are necessary. If you choose specific uses or communications, such as sending electronic newsletters, you will be able to unsubscribe at any time by following the instructions in each communication. If you decide to unsubscribe from a service or communication, we will ensure that your data is removed immediately, although we may ask you for additional information before we proceed with your request.

As described below, if you wish to prevent the reception of cookies so that you cannot be recognized while browsing our websites, you can set your browser to refuse the reception of cookies or to notify you each time they are sent to you.

Security

Our store uses technology and security measures, rules and other procedures to protect your personal data from any unauthorized access, misuse, disclosure, loss or destruction. To ensure the confidentiality of your data, the website www.dpar.gr also uses firewalls and password protection programs in accordance with international market standards. It is, however, your responsibility to ensure that the computer you use is sufficiently secure and protected against dangerous software such as Trojans, viruses, etc. You should be aware that without adequate security measures (e.g. secure setting of your browser, up-to-date anti-virus software, effective firewall, not using software from dubious sources, etc.) there is a risk that the data as well as the codes you use to protect access to your data from being disclosed to unauthorized persons.

Links to other websites

Our website may contain links to a number of websites which may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and we recommend that you visit them directly for their own privacy policy.

Minors Privacy Statement

Our website is intended for an adult audience. We do not collect personally identifiable information from anyone we know to be under the age of 18 without the prior verifiable consent of their legal guardian. His legal representative has the right, upon his request, to see what information was provided by the minor and/or to request its deletion.

Update of the privacy statement

From time to time our Store may revise the content of its online privacy statement. These changes will appear immediately on this page which we ask you to visit frequently. Your continued use of our website will indicate your consent to the use of the new information.

How to contact our Store

To ask us questions or if you would like our Store to change or modify your profile, please contact us in writing at the following address: [email protected].

Automatically Collected Information

Certain types of information are collected automatically, each time you come into contact with our websites as well as through certain electronic messages that we exchange. The automatic technologies we use may include, for example, web servers/IP addresses (web server log), cookies and web beacons.

Cookies policy

Certain types of information are collected automatically, each time you come into contact with our websites as well as through certain electronic messages that we exchange. The automatic technologies we use may include, for example, web servers/IP addresses (web server log), cookies and web beacons).

Internet data servers/IP addresses.

An IP address is a number given to your computer every time you connect to the internet. All computers on the Internet are identified by IP addresses, which allow computers and servers to identify each other and communicate with each other. Collects IP addresses to administer the system and transmit collective information to its affiliated companies, business partners and/or vendors to analyze websites and check their efficiency.

Cookies.

Cookies are information that are automatically placed in a predetermined folder on your computer (browser) every time you enter certain websites. Cookies help to uniquely distinguish your computer from the server. They also allow us to collect information related to the server to help you navigate the internet better and to be able to analyze the website and check its operation. Most browsers are programmed to accept cookies, however you can set your browser so that it refuses to receive them or notifies you every time you receive a cookie. However, we would like to point out that some parts of our website may not work properly if you have rejected cookies.